The BLU365 Platform

AI recovery across every channel

BLU365 helps Brazilian consumer lenders manage overdue-account recovery through WhatsApp, SMS, and email.

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Channels

Reach borrowers on familiar channels

BLU365 supports recovery conversations with overdue accounts through WhatsApp, SMS, and email.

WhatsApp

Use WhatsApp for recovery conversations with Brazilian borrowers, supported by BLU365's AI-driven approach.

SMS

Reach borrowers through SMS as part of a multi-channel recovery approach for consumer lenders.

Email

Include email in recovery conversations alongside WhatsApp and SMS, with PIX and boleto payment rails available.

AI Engine

AI-driven recovery for each borrower

BLU365 applies AI to consumer-lending recovery conversations across WhatsApp, SMS, and email.

48%
Recovery uplift vs baseline
12 days
Avg. resolution
3.2x
Contact rate vs email

Internal early-access pilot: 3 lender clients, ~2,400 accounts, Q4 2025-Q1 2026.

Integrations

Designed for lending operations

BLU365 supports AI-driven collections recovery for consumer lenders in Brazil.

Core Banking API
CSV Import
PIX Rails
Boleto Gateway
CRM Sync
REST API
Security and Compliance

Built with Brazilian requirements in mind

BLU365's collections recovery work is relevant to Brazilian requirements including LGPD, BACEN, and CDC.

LGPD

BLU365 operates in the Brazilian market under the context of LGPD (Lei 13709/2018), alongside BACEN and CDC considerations.

Data considerations

Discuss portfolio data handling and recovery operations with the BLU365 team.

CDC

BLU365's Brazilian collections focus includes the CDC context for consumer lender recovery operations.

Explore BLU365 for your portfolio

Contact BLU365 to discuss AI-driven recovery for your consumer-lending portfolio in Brazil.