AI-driven recovery in three steps
Link BLU365 to your lending system. It interprets accounts and conducts tailored recovery chats automatically, so your team focuses on outcomes.
Book a DemoConnect your portfolio
Send overdue accounts through REST API or CSV Import. BLU365 captures balances, days overdue, product type, and borrower contacts, then automatically groups accounts so suitable recovery starts immediately.
- Choose REST API or CSV Import for account intake
- Auto-grouping by balance, overdue days, and product type
- Core Banking API integration supports real-time sync
AI profiles each borrower
BLU365 first evaluates each account's preferred channel, active hours, and tone. It reviews contact history, reply behavior, and balance context, then selects the approach most likely to prompt a response.
- Choose channels from engagement data, not guesswork
- Models the best contact time and weekday
- Tone shifts from empathetic reminder to firmer follow-up as account age changes
Conversations run, payments come in
BLU365 manages the dialogue from first message through reply, payment link, and PIX or boleto confirmation in real time. It updates the account in your system, while your team watches the dashboard instead of handling conversations.
- Automated dialogue across WhatsApp, SMS, and Email
- PIX and boleto payment rails in real time
- Payment confirmation updates account status.
Ready to apply this flow to your portfolio?
Book a demo to see how BLU365 adapts recovery for your loan product and portfolio size.