How Brazilian lenders recover more with focused teams
Early-access clients in consumer finance, BNPL, and personal lending report stronger recovery, faster resolution, and fewer escalations to human agents.
Pilot: 3 lenders, Q4 2025-Q1 2026
Early-access pilot data; outcomes can differ with portfolio mix, product type, and borrower profile.
Consumer lender cuts median resolution time from 28 days to 12 days
A consumer lender in SE Brazil with ~900 accounts used BLU365 to address overdue recovery. Its case study shows resolution time falling from 28 days to 12 days, alongside a 48% recovery uplift.
The lender connected its portfolio to BLU365 and used AI-led outreach. Resolution time moved from 28 days to 12 days, while recovery rose 48%.
A Collections Manager says BLU365 reduces manual work during first-contact recovery.
BNPL provider improves overdue installment recovery without a collections team
A BNPL provider in Sao Paulo with ~1,100 accounts used BLU365 to improve overdue installment recovery. Its case study reports a 51% uplift and 4.1x contact rate.
For the BNPL case, BLU365 supported AI-led recovery from first contact. Results included a 51% uplift and 4.1x contact rate.
A collections manager needed recovery support without adding a collections hire. BLU365 runs the outreach cadence while the team reviews results.
Want to measure portfolio recovery?
Schedule a demo to review BLU365 for your account volume, product, and borrower profile.